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More comments about averting disaster.

by Ed on 26th February 2008

I’ve received some very helpful comments regarding my ‘disaster planning’ blog post yesterday. They may save your web revenues if your ISP ever suffers meltdown.

The links below will take you to each specific comment — and most of those comments also have links to the commentees own web sites which are all worth checking out.

Richard mentions GoDaddy are good for .com domain registration (until now I’ve been using and recommending UKReg — but again, it’s important to use different companies, as my recent experience proved!)

Karin H. gives a great tip on having a non-company email system handy in times of server failure.

Raymond: Thank you.

Richard McLaughlin appears to have called me a daft git?! Either way, he makes the critical point that it’s OK having contingency plans for when disaster strikes, but it’s even more important people actually follow that advice! How true.

Richard Lee empathizes :-)

Mohamed has very kindly offered you a free no-strings-attached report on how to backup a WordPress blog.

Finally, Brendan picks up on my tip about registering the domain name with a separate company from the one who hosts your web site… and asks what if the one who hold your domain name goes down.

In that case as the domain name registrant you can go ‘over their heads’ and request the domain be taken off their hands. In the UK you go to Nominet (the governing body for .co.uk domain names.) In the States it’s Internic.com.

If you ever fall out with the company who hold your domain name(s), you can take up the issue up with either of those two governing bodies. As long as you can prove you are the domain name registrant, you can get back your domain name and move it to an alternate ISP.

If you didn’t comment but have anything to add about how you/your company have prepared for the crash of your web site and/or email then please comment and share with everyone else. Thanks.

As from tomorrow I’m back onto my favourite subject of small business web marketing, and I’ve got a great post lined up for you.

-Ed.

  • http://www.sportsbikeshop.co.uk James Mitchell

    Hi Ed,

    I also learnt the hard way about backing up/hosting when my old web host 1&1 let me down. I also had my domain with them. When the server went down it REALLY hurt.

    Now I use Rackspace. Yes I’m paying £350+ p/m instead of around £80 but it’s worth every penny. Daily backups, server with RAID etc. Plus I have my domains with 123-REG so it’s easy to point them elsewhere although I very much doubt I will every need to do that now.

    I’d highly recommend you taking a look at Rackspace for your hosting, when they say “Fanatical Support”, they mean it, believe me.

    Hope you get sorted anyway!

  • http://www.thekissbusiness.co.uk Karin H.

    Hi Ed, James

    I agree with ‘value for money’. Low priced hosting services can be a first option when you’re just starting out, but when your website gathers speed you should seriously consider switching to a more “professional” hosting service – one where you have a direct phone number and a personal email address of the person who’s accountable for your account. Short communication lines are a must.

    IMHO it saves a lot of frustration and down-time ;-)
    (Which of course means less chance of loosing revenue from your website)

    Karin H. (Keep It Simple Sweetheart, specially in business)

  • http://www.logo-n-stitch.co.uk Graham Bedwell

    Hello, after reading your problem with losing your site I down loaded mine on to disc and I shall try to make this regular thing. Graham from http://www.logo-n-stitch.co.uk.

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